Phone Solutions

On-Premise Phone Systems

Today’s IP based PBX telephone systems are highly programmable and affordable. VoIP Phone Systems reduces cost for equipment, lines, manpower, maintenance and services. They allow even the smallest business to have the same functionality as large scale corporation telephone systems and have sophisticated features that even large scale corporations wish they had.

Whether your organizations is a small home based business, or a large corporation with hundreds of employees spread around the world, we have a flexible, scalable and reliable telephone system to fit your needs.

The key benefits of VoIP in comparison to legacy phones are as follows:

Savings

All voice and data traffic is integrated into one physical network, that can be shared with other computers and software phones, bypassing the need for separate equipment and cabling. This can bring significant savings when moving into a new office or renovating. These phone systems are less expensive to change or expand, and changes can be made by most semi-knowledgable users or remotely by our technicians at reduced costs. VoIP trunks also reduces the charge of subscription or usage, especially for long distance and international calls. These systems also come with a rich feature set, including auto attendant, voice mail, call queuing and more, options that are normally very expensive in proprietary systems.

Portability

A legacy phone system assigns a phone number with a dedicated line, so generally you cannot move your phone to another location if you want to use the same phone number. However, a VoIP PBX system provides mobility. You can use the same number anywhere in the world as long as you have an internet connection. Many business people today bring their hardware or softphones when traveling and use the same numbers everywhere. Wherever the phone goes, the same services are available, including call features, voicemail access, call logs, security features, service policy, and so on.

Scalability

Scalability is a large concern for all businesses that are hoping to expand and legacy phone systems are easy to outgrow. Adding more phone lines or extensions often requires expensive hardware upgrades, in some cases you need an entirely new phone system. In contrast, VoIP phones systems can be instantly changed with the click of a mouse button, to add or remove phones or lines at any time.

Off-Premise Phone Systems

Normally, the phone system hardware, also called a private branch exchange or PBX, is located on the premises of the business. The key difference in the case of hosted or cloud VoIP PBX is this hardware is hosted or positioned elsewhere. Since the call platform as well as the PBX hardware is away, the cost of maintaining the PBX equipment is transferred to the host. Hosted IP PBX systems offer all the same features and benefits that on-premise systems do but are less expensive, less complex, and require less maintenance.

Does your phone systems do all this?

  • Alarm Receiver
  • Automated Attendant
  • Blacklists
  • Call Detail Records
  • Call Forward on Busy
  • Call Forward on No Answer
  • Call Forward Variable
  • Call Monitoring
  • Call Parking
  • Call Queuing
  • Call Recording
  • Call Routing (DID & ANI)
  • Call Transfer
  • Call Waiting
  • Caller ID Caller ID Blocking
  • Caller ID on Call Waiting
  • Calling Cards
  • Conference Bridging
  • Database Integration
  • Dial by Name
  • Direct Inward System Access
  • Distinctive Ring
  • Distributed Universal Number Discovery (DUNDi™)
  • Do Not Disturb
  • E911
  • ENUM
  • Fax Transmit and Receive
  • Flexible Extension Logic
  • Interactive Voice Response (IVR)
  • Local and Remote Call Agents
  • Macros
  • Music On Hold
  • Random or Linear Play
  • Mp3
  • Internet streamed
  • Predictive Dialer
  • Overhead Paging
  • Remote Call Pickup
  • Remote Office Support
  • Roaming Extensions
  • Route by Caller ID
  • SMS Messaging
  • Streaming Media Access
  • Supervised Transfer
  • Text-to-Speech (via Festival)
  • Three-way Calling
  • Trunking
  • VoIP Gateways
  • Voicemail:
  • Visual Indicator
  • Stutter Dial tone
  • Voicemail to email
  • Web Voicemail Interface

Top Reasons Customers Love Their VoIP Phone Systems

Custom Solutions

Design your VoIP business phone system your way. Choose the features and applications that work for your budget, with the ability to increase or decrease features immediately based on the needs of your business.

Secure User Portal

Even though we are happy to manage your system for you, you also have the power to make changes online within your own personal portal. Change your greeting, enable call routing, monitor usage with call accounting, and much more.

Network Your Office Locations

Communication between offices and remote workers has never been easier. With VoIP phone system technology, your offices and remote users are networked under one business phone system, saving both time and money.

Mobility

Manage your new business phone system anywhere, anytime. VoIP/Cloud telephony solutions offer users the freedom of mobility without compromising business communication features and applications.

Save Money

Most customers save upwards of 60% on their phone bill when switching to VoIP. Additional cost savings encompass minimizing onsite equipment, eliminating software upgrade fees, saving office space, reducing energy consumption, and networking office locations under one system.

Is your phone system limiting your business?